FAQs: Big 3 Media Cancellation Policies for Digital Experience Videos

Big 3 Media allows cancellations up to 24 hours before the scheduled digital experience video for a full refund. Any cancellations made after this period may incur a fee.

Yes, you can receive a full refund if you cancel at least 24 hours prior to your scheduled video. Late cancellations may result in a partial refund.

Cancellations can be made via our website or customer service. Please provide your booking reference for faster processing.

Yes, you can reschedule your digital experience video without any penalty if done at least 24 hours in advance.