How to Use Video in Customer Onboarding

Engage your customers with interactive video content!

Benefits of Using Video in Onboarding

Enhances Engagement
Improves Information Retention
Provides Visual Demonstrations

Types of Onboarding Videos

Welcome Videos: Introduce the brand and what to expect.
Tutorial Videos: Step-by-step guides on using the product or service.
FAQ Videos: Address common questions and concerns.

Best Practices for Creating Onboarding Videos

Keep it Short: Aim for 1-3 minutes per video.
Use Clear Language: Avoid jargon and be straightforward.
Add Visuals & Graphics: Support your message with engaging visuals.

Interactive Video Example